UKLAI is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards under the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, where applicable to our online services.
1. Conformance status
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our ongoing efforts include keyboard navigation, sufficient color contrast, text alternatives for images, and semantic page structure.
2. Measures we take
- Regular reviews of site design and content for accessibility barriers
- Staff training on accessible customer communications
- Partnership with vendors who support accessible payment and checkout flows
- Incorporating accessibility into new features and page updates
3. Known limitations
Some third-party content (embedded videos, payment widgets, or legacy PDFs) may not fully meet our accessibility targets. We work with providers to improve these experiences or offer alternatives upon request.
4. Assistive technology
Our site is designed to work with common assistive technologies including screen readers, screen magnifiers, and voice recognition software on supported browsers and operating systems.
5. Feedback & assistance
If you experience difficulty accessing any part of our website or need assistance completing a purchase, please contact us:
- Email: support@uklai.com
Please include the web page URL and a description of the problem. We will respond within 5 business days and work toward a reasonable accommodation or alternative format.
6. Formal complaints
If you are not satisfied with our response, you may have the right to file a complaint with the U.S. Department of Justice, Civil Rights Division, or your state's human rights agency.