UKLAI("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or make a purchase, in accordance with applicable U.S. federal and state privacy laws.
1. Information we collect
We may collect the following categories of information:
- Identifiers: name, email address, phone number, shipping and billing address, account ID
- Commercial information: order history, products purchased, cart contents, coupons used
- Payment information: processed by Stripe; we do not store full credit card numbers on our servers
- Internet/device data: IP address, browser type, device identifiers, pages viewed, referring URLs (see our Cookie Policy)
- Communications: messages you send to customer support
2. How we use information
- Process and fulfill orders, including shipping and returns
- Provide customer service and respond to inquiries
- Send transactional emails (order confirmations, shipping updates)
- Prevent fraud, enforce our policies, and comply with legal obligations
- Improve our website, products, and marketing (where permitted)
- Send promotional communications if you opt in (you may opt out anytime)
3. Legal bases (where applicable)
We process personal information based on: performance of a contract (your order), legitimate business interests (security, analytics), compliance with law, and your consent where required.
4. How we share information
We do not sell your personal information for money. We may share data with:
- Service providers: payment processing (Stripe), hosting, email delivery, analytics, and shipping carriers—bound by contractual obligations to protect your data
- Legal requirements: when required by law, subpoena, or to protect rights, safety, and security
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where required
5. Cookies & tracking
We use cookies and similar technologies as described in our Cookie Policy. You can manage preferences through your browser settings.
6. Your privacy rights (United States)
Depending on your state of residence, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act, Virginia CDPA, Connecticut CTDPA, and similar state laws, including:
- Right to know what personal information we collect and how it is used
- Right to access and obtain a copy of your personal information
- Right to correct inaccurate personal information
- Right to delete personal information (subject to exceptions)
- Right to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising
- Right to non-discrimination for exercising privacy rights
California residents: We do not sell personal information for monetary consideration. To submit a privacy request, email support@uklai.comwith subject line "Privacy Request." We will verify your identity before responding. You may designate an authorized agent where permitted by law.
7. Children's privacy (COPPA)
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it.
8. Data retention & security
We retain information as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements. We implement reasonable administrative, technical, and physical safeguards; no method of transmission over the Internet is 100% secure.
9. International users
Our store is operated from the United States (Florida · United States). If you access the Service from outside the U.S., your information may be transferred to and processed in the United States.
10. Changes to this policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the latest revision.